Privacy Policy

Privacy Policy for Chloe Adamou Naturopathy - The Hormone Path

At Chloe Adamou Naturopathy, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services as a registered naturopath and nutritional therapist.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Name, address, email address, phone number, and any other details you provide when contacting us or booking services.
• Health Information: Relevant medical history, dietary habits, and lifestyle details you share during consultations or via forms on the website.
• Website Usage Data: Information about your visit, including IP address, browser type, pages visited, and time spent on the site, collected through cookies (see section 5).

2. How We Use Your Information

Your information is used to:

• Provide naturopathic and nutritional therapy services tailored to your needs.
• Communicate with you, including appointment reminders and responding to queries.
• Maintain records for compliance with legal and professional obligations.
• Improve our website and services through analytics.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for the use of your health information.
• Contractual Necessity: To provide services or respond to your requests.
• Legal Obligations: To comply with applicable laws and regulations governing healthcare professionals.

4. Sharing Your Information

We will never sell your data. Your personal information may be shared with:

• Relevant healthcare professionals, but only with your explicit consent.
• Service providers, such as scheduling or payment systems, to facilitate our services.
• Regulatory or legal authorities, if required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, and in accordance with legal requirements for medical record retention.

7. Your Rights

You have the following rights regarding your personal data:

• Access, correct, or delete your data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated.

8. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
chloeadamounaturopathy@gmail.com

By using our website and services, you agree to the terms outlined in this Privacy Policy.